Política de envío
Shipping Policy
At Hauntify, we're committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been received.
Orders are not processed or shipped on weekends or public holidays.
During busy seasonal periods, such as Halloween, processing times may be slightly longer.
Estimated Delivery Times
Estimated delivery times vary depending on your location.
🇬🇧 United Kingdom
5–8 Business Days
🇺🇸 United States
6–10 Business Days
🇨🇦 Canada
6–10 Business Days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Confirmation & Tracking
Once your order has been shipped, you'll receive a confirmation email with your tracking number.
Tracking information may take 24–72 hours to become active.
Shipping Delays
While we do our best to deliver your order on time, unexpected delays caused by customs, weather conditions, courier services or peak holiday demand may occasionally occur.
We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
Hauntify is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, please contact us immediately at:
We'll do our best to update your order before it is dispatched.
Lost Packages
If your tracking information shows no movement for an extended period or your package appears to be lost, please contact us.
We'll investigate the issue with the shipping carrier and work towards an appropriate resolution.
Customs & Import Duties
International orders may be subject to customs duties, taxes or import fees imposed by your local authorities.
These charges, if applicable, are the responsibility of the customer.
Need Help?
If you have any questions regarding your shipment, please contact our support team.
We aim to respond to all enquiries within 24 business hours.